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Handling disputes and conflicts

Understanding the law involved will help your organisation have the best outcome.

Content last updated 25/03/2024

Handling disputes and conflicts


More information 

For information about managing a community organisation's relationship with volunteers, see our national volunteering guide. For information, advice and strategies for volunteer involving organisations on managing conflict and finding resolutions, see the NSW Government volunteering conflict resolution toolkit

Note

It’s very important to take proper steps when disputes arise.  In disputes and conflicts, especially where there are significant risks or your organisation is being taken to court, you may need the assistance of a lawyer who can help. 


  • how you will find out that legal action is being taken against your organisation 
  • what you should do about the legal action 
  • the costs of going to court, and  
  • court forms and notices  that your organisation might receive 

More information 

You can use mediation to try and resolve a dispute. This may be a more cost effective approach. For more information go to our resources on mediation





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