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How to run the organisation

Find out what’s involved in governing your not-for-profit organisation in compliance with the law, from setting up your rules to holding meetings.

Content last updated 31/10/2024

Documents, records and requests for access


  • your organisation's rules, policies or resolutions
  • funding agreements and other contracts, or
  • legislation

  • various tax concessions, fundraising licences or permits
  • running trade promotions and raffles
  • managing employees and members
  • health records, and
  • disputes

More information  

Our Community has developed a resource on email retention and archiving policy. 


  • clients or service users seeking to access information held about them
  • documents sought as part of a court proceeding - sometimes called 'discovery'
  • documents sought through a subpoena
  • information sought using Freedom of Information provisions (where services are linked to government), and
  • members seeking access to the documents of your organisation, such as meeting minutes or financial records

  • is required by law to disclose
  • can choose under law to disclose, and
  • must not disclose


  • the record-keeping requirements that apply to charities registered with the Australian Charities and Not-for-profits Commission
  • the record-keeping provisions that apply to certain companies under the Corporations Act 2001 (Cth)
  • who can inspect these records, and
  • general information about good record-keeping practices



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