- how a duty of care arises
- liability for acts or omissions
- risk management, and
- sources of negligence law
- properly investigating and documenting the incident
- taking appropriate steps to minimise the chance of the incident happening again
- keeping a register of incidents, and considering reporting on accidents or incidents to the board
- responding to any complaints or allegations of liability or negligence appropriately (you may need to get legal advice)
- notifying insurers if necessary
- meeting any workplace health and safety requirements
- notifying any other people who are required to be notified (this may be in a contract), and
- implementing and reviewing policies and procedures around incidents and accidents
More information
For information about how to respond to incidents and accidents, see our resources on work health and safety.
