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Managing people

Not-for-profit organisations have the same legal obligations as any employer to their workers. Find out key legal obligations to your employees, volunteers and members.

Content last updated 19/09/2024

Managing volunteers



  • Introduction - what the guide covers
  • Volunteer, employee or independent contractor - The legal differences between a volunteer, employee and independent contractor
  • The volunteer relationship - Recruiting, inducting, managing performance and ending the relationship
  • Volunteer safety - Your organisation's responsibility regarding negligence, work health and safety, managing risk, insurance and child safe standards
  • Unlawful workplace behaviour - Protecting volunteers and other people your volunteers interact with from behaviour such as sexual harassment, discrimination, bullying and victimisation
  • Other legal issues - Intellectual property, privacy and record keeping

Part 1 NVG Introduction
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Part 2 NVG Volunteer employee or independent contractor
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Part 3 NVG The volunteer relationship
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Part 4 NVG Volunteer safety with annexures
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Part 5 NVG Workplace behaviour
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Part 6 NVG Other legal issues IP privacy and record keeping
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  • what’s different about youth volunteers?
  • engaging youth volunteers, including inducting and training on workplace safety and behaviour
  • managing youth volunteers, including minimum working conditions
  • protecting youth volunteers, including mandatory reporting obligations and screening checks, and
  • insurance considerations



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